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🔒 Your Privacy Matters

Privacy Policy

How we collect, use, and protect your information when you use EasyContractor.

Last Updated: January 15, 2025

Effective Date: January 15, 2025

Introduction

EasyContractor ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our contractor operations management platform and related services (collectively, the "Service").

Information We Collect

Account Information

  • • Name, email address, phone number, and company information
  • • Account credentials and authentication information
  • • Billing and payment information (processed securely through Stripe)
  • • User role and permission settings within your organization

Business Data

  • • Customer information (names, contact details, job addresses)
  • • Job details, schedules, and project information
  • • Time tracking data and work hours
  • • Materials, inventory, and procurement information
  • • Team member assignments and organizational structure

Technical Information

  • • Device information (type, operating system, browser)
  • • IP address and general location information
  • • Usage data and application performance metrics
  • • GPS location data (when using mobile features with your consent)

How We Use Your Information

Service Delivery

  • • Provide and maintain the EasyContractor platform
  • • Process transactions and manage billing
  • • Enable communication between team members
  • • Generate reports and analytics for your business

Support & Improvement

  • • Provide customer support and technical assistance
  • • Improve our services and develop new features
  • • Ensure security and prevent fraud
  • • Comply with legal obligations

Third-Party Integrations

Important: Data Sharing for Integrations

When you choose to integrate EasyContractor with third-party services, we will share relevant data to enable these integrations to function properly.

Accounting & Payroll Systems

When you integrate with accounting or payroll systems (such as QuickBooks, Google Workspace, or Microsoft 365):

  • • We share time tracking data, job costs, and employee information
  • • Customer and vendor information may be synchronized
  • • Financial data flows bidirectionally to maintain accuracy
  • • All data sharing is limited to what's necessary for the integration

Supplier Integrations

When you connect with suppliers for materials and procurement:

  • • We share purchase order information and material specifications
  • • Delivery addresses and contact information for job sites
  • • Pricing and inventory data may be exchanged
  • • Communication logs related to orders and deliveries

Administrative Access & Support

When We May Access Your Data

Our team may access your business and user data in the following circumstances:

  • Technical Support: When you request help with issues, setup, or troubleshooting
  • Setup Assistance: During onboarding or when you purchase our training services
  • System Maintenance: To ensure platform security, performance, and reliability
  • Security Monitoring: To detect and prevent unauthorized access or misuse

Privacy Commitment: All administrative access is logged, limited to authorized personnel, and used solely for the purposes stated above. We never access your data for marketing, sales, or any other commercial purposes.

What We DON'T Do With Your Data

Our Commitment to You

We NEVER:

  • • Sell your data to third parties
  • • Share data for marketing purposes
  • • Use your data for advertising
  • • Access data without legitimate business need

We ALWAYS:

  • • Require your consent for integrations
  • • Limit data sharing to necessary functions
  • • Maintain strict access controls
  • • Respect your data ownership rights

Security & Protection

Continuous Security Monitoring

We consistently monitor and test our systems for security and safety:

  • • Regular security audits and penetration testing
  • • 24/7 system monitoring and threat detection
  • • Encrypted data transmission and storage
  • • Multi-factor authentication and access controls
  • • Regular security updates and patches

Data Protection Measures

  • • Multi-tenant architecture with complete data separation
  • • Regular automated backups with encryption
  • • Role-based access controls within your organization
  • • Secure data centers with physical security measures
  • • Compliance with industry security standards

Your Rights & Choices

Data Access & Control

  • • Access and download your data at any time
  • • Correct or update inaccurate information
  • • Delete your account and associated data
  • • Control user permissions and access levels

Integration Management

  • • Enable or disable third-party integrations
  • • Control what data is shared with each service
  • • Revoke integration permissions at any time
  • • Receive notifications about data sharing

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • • Active accounts: Data is retained while your subscription is active
  • • Cancelled accounts: Data is retained for 90 days to allow for reactivation
  • • Legal requirements: Some data may be retained longer to comply with tax and employment laws
  • • Security logs: System logs are retained for up to 2 years for security purposes

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@easycontractor.app

Phone

1-800-EASY-123

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.